GDPR
1. Purpose of this policy
This policy explains how business may collect information about its visitors/users and how it uses it to satisfy educational and regulatory requirements.
It also describes some of the security measures the business takes to protect data privacy and provides certain guarantees about things the business will not do.
2. Legal and regulatory framework
The management and protection of the personal data of the visitor/user of the company's services is subject to the terms of this section as well as the relevant provisions of the General Data Protection Regulation [EU General Data Protection Regulation (GDPR) – Regulation (EU) 20106/679], for the protection of the individual from the protection of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee and other relevant laws and provisions.
The present terms are formulated taking into account both the rapid development of technology and in particular the Internet and the existing – although not fully developed – network of legal regulations regarding these issues. In this context, any possible relevant regulation will be the subject of this section. In any case, the company reserves the right to change the terms of protection of personal data after informing the visitors/users, within the existing or potential legal framework.
If a visitor/user does not agree with the terms of protection of personal data, provided for in this section, he must not use the company's services.
3. Commitment
The company considers the privacy and data protection of visitors/users to be of utmost importance and is committed to providing all visitors/users with personalized educational services that meet their requirements and in a way that ensures their privacy.
4. Collection of personal information
Some of the personal information about you is collected from various sources, including:
( a) by you when you agree to take a service from our business and in this case it may include your personal and/or business contact details;
(b) by you when you contact our business with a request for information, and
(c) from publicly available sources
Our company, with the aim of improving the services it provides, has integrated the BestPrice 360 Analytics tool into this website, in the context of extracting statistics and performance data from the participation of its online store in the corresponding product price comparison platform www.bestprice.gr, in which he participates. BestPrice Analytics 360 allows the transmission of anonymous data to BestPrice.gr, regarding the movement of users on this website (such as a visit or online order) for the extraction of the corresponding statistical results and for the improvement of marketing actions. In addition, only if you have given your consent to save orders through the corresponding option in your BestPrice.gr profile, every order you register online will be automatically saved in your BestPrice.gr profile. This feature serves exclusively to store the basic order details (such as order code, products, etc.) without transmitting any personal data contained in your order. This possibility is in no way related to the processing of the order, for which our company is responsible and responsible. For more information on the possibility of storing your orders at BestPrice.gr, click here.
Skroutz Service Usage Data
Our company, in order to be able to evaluate and constantly improve the quality of the services it provides to the consumer, uses the Skroutz Analytics service, which works with cookies. Through this service, as long as you have previously given your consent through Skroutz.gr, usage statistics are securely shared by us at Skroutz. The data received by our company through this service is covered by the privacy policy as well as the cookies policy of Skroutz.gr, at the end of which you can also withdraw your consent.
5. Intellectual and industrial property right
Apart from the expressly mentioned exceptions (copyrights of third parties, partners and entities) all the content of the company's website, including images, graphics, photos, plans and texts, the services provided and generally all the files of this website (www.agorazo.eu ), are intellectual property, registered trademarks and service marks of the company and are protected according to the relevant provisions of Greek law, European law and international conventions. Consequently, none of them may be sold, copied, modified, reproduced, republished or downloaded, transmitted or distributed in any way, in whole or in part.
6. Use of Information
The information you provide to the business and it holds may be used to:
(a) Verify your identity when you ask questions,
(b) Help us manage and communicate with you about improving the management of the services provided by the business in the past, present or future,
(c) To carry out marketing analysis and create customer profiles and create statistical information,
(d) To help the business to prevent and detect fraud or loss and
(e) To contact you, by any means (including mail, email, telephone, etc.) about other services and products offered by the company, and authorized selected partners.
7. Use of e-mail
In order to grant the visitor/user an electronic address for access to specific services of the company, as well as for every electronic transaction, the following information may be requested:
(a) Full name
(b) Company name, if required,
(c) Address / Headquarters - Postal Code - Telephone - City - Country, and
(d) E-mail address.
These data are not disclosed to third parties.
The owner of the e-mail address must keep the password to it confidential and not disclose it to third parties.
The company does not control the content of e-mails sent by visitors/users through the e-mail address provided by the Network.
The company keeps a record of the above e-mail addresses and can send messages of an informative, financial and promotional nature to the owners of the e-mail addresses, unless the latter do not wish to do so.
Each use of the e-mail address by its owner is accompanied by an information note that informs him about the security and protection of the data he sends or receives and how to deal with related problems or issues.
8. Disclosure of Information
Under no circumstances does our company sell your personal information to third parties. In no case does it sell or rent your personal data to third parties. These details are used exclusively by our company to continuously improve your service. The company may disclose information only if it is lawfully requested for legal or regulatory purposes in the context of legal proceedings or potential legal proceedings.
9. Protection of information
Our business maintains strict security measures and controls to protect your personal information. This includes a set of administrative measures, security policies, procedures and practices, including but not limited to verifying your identity when you call us, encrypting data on our websites, backing up data at off-site locations to ensure compliance with all legal requirements. The storage of the information you provide to us will be carried out for a period of 10 years from our last transaction.
10. Internet access
If you contact our business online, we may occasionally use email to contact you about our services. You should be aware that communications over the Internet, including but not limited to e-mail, are not secure unless they are encrypted. The Company is not responsible for any unauthorized access or loss of your personal information that is beyond its control. We may use cookies to track user traffic on our business website. You can change your browser settings to prevent cookies from being accepted. However, rejecting cookies may affect your ability to use some of the services on the company's website.
11. The monitoring of communications
All business communications with you (including phone conversations, e-mails, etc.) may be monitored and recorded by the company for security, quality assurance, and legal, regulatory, and educational purposes.
12. What are your rights?
According to the new General Data Protection Regulation (EU General Data Protection Regulation (GDPR) – Regulation (EU) 2016/679), as applicable, you have the right to information, access and objection. In other words, you have the right to receive, upon request, free information about the stored personal data concerning you. Furthermore, you have the right to present, upon request, objections to the processing of data concerning you, with effect for the future. In addition, you have, in accordance with the legal provisions, the right to correct, block (lock) and delete said data. In these cases, please address in writing or by e-mail the relevant department of Personal Data Protection of the company, mentioned below. In case you have given your consent to receive our company's newsletter (Newsletter), you can withdraw it at any time by choosing to stop receiving the newsletter through our website. You can find the link to stop receiving the newsletter here, as well as in every newsletter you receive.
13. Applicable Law and Other Terms
The above terms and conditions of use of the business, as well as any modification, change or alteration thereof are governed and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from this, without in any way affecting the validity of the other terms. This constitutes the overall agreement between the company and the visitor/user of its pages and services and only binds them. No modification of these terms shall be considered or made a part of this agreement unless made in writing and incorporated herein.
14. Communication
If you have any questions about the above personal data protection policy, please contact us at 2103315000 or through our contact form.
